Patient’s Bill of Rights
- To expect to be treated with respect, consideration, and dignity by competent personnel.
- To know the name and function of any person from this facility who is providing health care services to the patient.
- To consideration of privacy concerning his own medical care program. Case discussion, consultation, examination, and treatment are considered confidential and shall be conducted discreetly.
- To be assured confidential treatment of disclosure of records and afforded the opportunity to approve or refuse the release of such information, except as otherwise permitted or required by law or third party payment contract.
- To know what Ambulatory Surgery Facility rules and regulations apply to his conduct as a patient.
- To expect emergency procedures to be implemented without unnecessary delay.
- To good quality care and high professional standards that are continually maintained and reviewed.
- To be provided to the degree known, information concerning their diagnosis, treatment, and prognosis. When it is not medically advisable to give such information to the patient, the information will be made available to an appropriate person on his behalf.
- Except for emergencies, to have given the necessary informed consent prior to the start of a procedure.
- To have the right to be advised when a practitioner is considering the patient as a part of a medical care research program or donor program, and the patient or responsible person, shall give informed consent prior to actual participation in the program. A patient, or responsible person, may refuse to continue in a program to which he has previously given informed consent.
- To refuse treatment (drugs, procedures, etc.) to the extent permitted by law and to be informed by a practitioner of the medical consequence of his action.
- To expect treatment without regard to race, color, creed, religion, sex, handicap, age, disability, national origin or source of payment, except for fiscal capability thereof.
- To expect communication in the language which they understand. Non-English speaking persons are encouraged to provide their own interpreters.
- To have access to the information contained in his medical records, unless access is specifically restricted by the attending practitioner for medical reasons.
- To expect good management techniques to be implemented within the ASF. These techniques shall make effective use of a patient’s time and avoid personal discomfort.
- In the event of a transfer to another facility, the responsible person will be notified. The institution to which the patient is to be transferred shall be notified prior to the patient’s transfer.
- To examine and receive an explanation of his bill, regardless of source of payment.
- To expect that the ASF will provide information for continuing health care requirements following discharge.
- To be informed of his rights at the time of admission.
- To know names and professional relationships of other physicians who may render care in the absence of the attending physician.
- To know that my physician has an ownership interest in the ASC.
- To have the opportunity to participate in decisions involving their health care.
- To personal privacy.
- To receive care in a safe setting.
- To be free from all forms of abuse or harassment.
- To expect reasonable response to any reasonable requests he may make for service.
- To know services available, such as provisions for after hours of emergency care, educational material available, and policies concerning payment of fees.
- To expect reasonable continuity of care and to know the time and location of appointments.
- To request a second opinion.
- To have all patients’ rights apply to the person who may have legal responsibility to make decisions regarding medical care on behalf of the patient.
- To leave the center even against the advice of his physician. In this circumstance the patient will be asked to sign a release absolving the facility of liability.
- To exercise his or her rights without being subjected to discrimination or reprisal.
- To voice grievances regarding treatment or care that is or fails to be furnished and receive a response from the facility.
- To be fully informed about a treatment or procedure and the expected outcome before it is performed.
If you have questions or concerns about patient care at Wyomissing Surgical Services, please call (610) 373-3715.
